How do I pay fines online with a credit or debit card?

You can now pay library fines and fees online through your library account. We accept Visa, MasterCard and Discover credit or debit cards. All credit/debit transactions must be done through the library website. We do not charge a transaction fee and payments are handled via a secure website.

  1. Visit the Library Catalog and click on My Account
  2. Enter your Library card number and PIN.
  3. Click on the "Fines" tab.
  4. "Current Fines/Blocks" should be displayed.
  5. Click the Pay Fines Button
  6. Review the total. Fines must be paid all at once when paying online.
  7. Check the “email me a receipt” box and enter a correct email address. A correct email address is required to receive a receipt.
  8. Enter your information and submit payment.
  9. ProPay will process your payment and update your library account in real time.
  10. A receipt will be sent to the email address you provide and will appear on your bank/credit card statement as “PP*Nicholson Memoria.”

If you experience difficulty signing in to your account, call the Circulation Desk at 972-205-2500 or stop by any Garland Library.

The Details

  • All credit/debit payments must go through the Library website. Library staff can assist with the website but cannot handle credit/debit cards or input customer information to process payments online.
  • A third party provider (ProPay, Inc.) is used to process fines, fees or otherwise initiate credit/debit card transactions via the library’s website.
  • This transaction is protected by SSL certification, a protocol for transmitting data securely and complies with PCI-DSS standards (PCI-DSS stands for Payment Card Industry Data Security Standards).
  • The Nicholson Memorial Library System does not collect or store any personal information or credit or debit card processing data.
  • Library fines and fees are cleared in real time from your library account during the payment process.
  • If your account continues to display outstanding fines and fees please contact the library for assistance.
  • Library fines and processing fees are not eligible for a refund.
  • Lost item costs, minus the processing fee of $5 per item, can be refunded if the item is found within 90 days after payment. You must have your receipt.
  • A failed transaction may leave a pending charge on your account. These "pre-authorized" amounts normally clear within 24 hours.

Show All Answers

1. Can I access the Library Catalog online?
2. How long can library materials be kept?
3. How do I renew my library materials?
4. Can I renew my items over the phone?
5. Can I renew my items online?
6. Where can I return library materials?
7. How much are overdue fines?
8. What happens if I lost or damaged an item I borrowed from the Library?
9. How do I pay fines online with a credit or debit card?
10. How do I place a hold?
11. Does the Library have downloadable books? Videos?
12. Do you have Garland Independent School District (GISD) textbooks at the library?
13. Does the Library have a Cole (Criss-Cross) Directory?
14. Can I donate old books and magazines to the library?