How does the automated meter reading benefit customers?

Benefits of the automated meter reading system include:

  • Controlled meter reading costs
  • Fewer employee injuries, especially in areas with fenced yards, dogs and landscaping
  • Improved customer service, which includes:
    • Minimizing the need to access a customer’s property to read meters
    • No need for customers to read electric meters due to meter access issues
  • Improved meter reading accuracy with the radio transmitted meter reads
  • Reduction in estimated bills
  • Reduction in operational costs, thereby allowing the City of Garland to keep your utility rates as low as possible

Show All Answers

1. How does it work?
2. Is my account information secure?
3. How will I know that you have my reading and not someone else's?
4. Will the radio frequency interfere with my television or phones?
5. Does someone need to come into my home to change meters?
6. Will I need to be home when you install the automated meter reading device?
7. I had a tag on my door asking me to call to schedule an appointment. Why do I need to do that?
8. Will Garland Power & Light need to turn off my service?
9. How will I know the person at my door is working on this project?
10. Will I still be able to view the meter reading?
11. Will my water meter be replaced with an automated meter?
12. How does the automated meter reading benefit customers?